Hintz Auto has won all of our business from now on!
Right now, we're in the process of getting the steering on our son's pickup figured out. Another mechanic in town was saying it was going to cost us thousands of dollars to get it fixed! Mark had us bring it over to him. Again, less than a hundred bucks and we're on our way. The steering's not quite where we want it to be yet, but Mark tried the first thing it might be... for minimal cost... rather than immediately telling us we need the whole front end rebuilt!
Honest, hard-working... He will even
Very quick, and very reasonable.
In my opinion, this is the mark of an honest mechanic.
I specifically asked Hintz about these problems and he told me they were not a big concern yet and he reiterated that he would tell me when it was time to get them fixed. Five years and over 100k miles laters, some of those problems needed fixed. He told me and fixed them for a very reasonable rate. Some of the issues still have not caused me any problems.
occasionally drive my car to my house!
We are prime candidates for being taken advantage of by mechanics, not knowing the first thing about cars. Took our Jetta there a month or so ago, thinking we had major transmission issues... turns out the fluid just needed flushed and refilled. $80 later we were on our way.
My experience with Hintz Auto Repair is nothing like this. I have been taking my family's cars to Hintz for the last five years and have been nothing but impressed. Like most people who live in Gretna, I don't work in Gretna. I drive many miles every day to my place of work. Because of this, I take my car to Hintz a lot to get the oil changed.
When I first brought my car to Hintz, I expected the normal mechanic sales pitch: "You need your HEPA filter changed," "Have you noticed your serpentine belt is loose?" But it was not like this with Hintz. I asked if there was anything that needed addressing and he said, "I'll let you know if there is something of concern."
We made an appointment 3 weeks ago took our vehicle in waited 3 days to hear something and he hadn't even looked at our vehicle. I'm so angry because I scheduled this and rented a car. Now we have a broken vehicle and lost rental car fees. I will never recommend or use Mark again.
Most people have a long, drawn-out, and emotional story of how they felt taken advantage of at Jiffy Lube.
This may not seem impressive to many, but at my previous oil change before taking my car to HIntz, I was told I needed over $1,000 worth of work done on my car ASAP. That mechanic made it seem like if I didn't address those problems then and there someone looking at my car funny would make it catch fire, lock up, flip five times and finally blow up in a bigger explosion than last summer's Michael Bay movie.
Hintz Auto Repair is a US Car Repair based in Gretna, Nebraska. Hintz Auto Repair is located at 108 E Glenmore Dr, Gretna, NE 68028, USA.
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