The staff at Polo are top-notch and always greet me by name.They truly know how to provide the BEST customer service. The employees are very friendly and truly want to assist you with any of your shopping needs. They have a large selection of quality clothing for the whole family and an excellent Big and Tall department. Great staff and great clothing at great prices make shopping at Polo a wonderful experience every time.
Great clothes, horrible management. I contacted the manager due to two items not being placed in my bag and they refused to check the security cameras to confirm my complaint. The manager was of no assistance at all. I have never been to a Ralph Lauren store with such a lack of professionalism and etiquette.
Really poor customer service. Expect to help yourself. Prices okay but not great.
Will never go here again. I had been shopping sales here since they have opened usually very positive. Evidently a new management team took over. I wanted to exchange a pair of pants I did not have a receipt. As I stated I shop here a lot so I receive their emails which saves the receipts in their system. A man Robert told me I could not return my items without a receipt a sales associate explained the receipt is in the system. He then snapped at her she seemed very embarrassed. She apologized for him explained it was new management and suggested I call their corporate office which I intend to do. I also want to add the store was extremely messy.
Great prices and something for everyone
Polo Ralph Lauren Factory Store is a US Clothing Store based in Gretna, Nebraska. Polo Ralph Lauren Factory Store is located at 21359 Nebraska Crossing Dr Suite H101, Gretna, NE 68028, USA.
Please contact with Polo Ralph Lauren Factory Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Polo Ralph Lauren Factory Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Clothing Store in Gretna