This store is a joke. NOT EVERYONE WHO SHOP THERE IS GOING TO STEAL!!! Ive been to this store 2 times in my life. And both time the front end person follows me around like a thief. She has horrible stealth skills. I do not feel welcome at this store. The first time they did it I let it go. But 2 times! Really? I work too many hours in my life, to spend my money where Im not welcome.
It's another Walmart I visited, they are very trucker friendly, so I go to them fairly often.
This Walmart is not kid friendly. There is an annoyance with my kids that I get most times I go.
They need better customer service. Next time. I won't be so nice
I have always had really nice things to say about this store until today. We came in to purchase a kayak for my daughter and the employee in sporting goods was less than helpful. Kayaks are displayed on a top shelf rack and when asked if he could take it down so we could size it up for her he replied not unless you are going to buy it. I told him I can't buy it until I know it is a good fit for her and he told me no! Annoyed and angered at this point I told him to march along and find me someone who can assist. He came right back with a ladder after I threatened to just do it myself. We purchased the kayak.
This store does have good employees and friendly people which earned your store the one star I gave you, but my experience today with your sporting goods deducted the other 4 star potential!
Also the site to store costumer service needs work. I recently ordered something and a little later than a week I got an email saying they canceled my order because I didn't pick it up. When I called about it I was told that they could not find my order and that someone might have stocked it on the floor. To get me off the phone he said he would look for it on the floor and call back if they had it. Of course I didn't get a call back.
I ordered prints of pictures that a friend took with a nice camera and they would not give them to me without her coming in to sign that she took the pictures.
Walmart Supercenter is a US Department Store based in Gretna, Nebraska. Walmart Supercenter is located at 11350 Wickersham Blvd, Gretna, NE 68028, USA.
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