@Converse Nebraska crossing outlet mall.This outlet mall is great,but convese store is suck. I bought a pair of shoes at Converse store on last thursday which was 6/9/2016. When i got home ,i tried them which it's too slip so i decided to return them .however i lost my receipt . so i called them yesterday to ask if i don't have a receipt is it possible to return them .A girl answered the call ,she told me i can return them without a receipt within 30 days .i asked will the refund money go back to my credit card ? she said yes . So i drove to the mall this morning which took me half an hour to drive. when i got in the store .i told them i want to return them but i don't have a receipt .the name of sale women is Jennis . she said i can't return it without receipt .i told them i spoke to a girl by a phone call yesterday who said i can do it . Jennis said without a receipt she can't return it .she said this shoes is little bit dirty so she can't return them .i said i only wore this shoes for half a day . A african american guy showed up and yelped at me , he said i have two options, either i accept her offer ,or bring my shoes to get off . his attitude was so bad .i said is that the attitude you want to talk to customer? he said you have 2 seconds to decide : ,bring you shoes and get off . after saying that.he walked to the back.. i was so sad .i talked to the Jennis .i said i didn't argue with you ,why you guys treat me like that ? Jennis told me the name of african american guy. his name is allen who is the store manager .
Is that the way you treat customer ? yelping and threating?
Converse is a super childish place. The manager says oh yah I'll give you 2 days off then fires you because you haven't showed up when they told you not to show up on those days.
I love Converse
Good selection, helpful service.
Converse is a US Shoe Store based in Gretna, Nebraska. Converse is located at 14333 NE-31, Gretna, NE 68028, USA.
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