If you go there to buy shoes for someone.. check the boxes and both shoes!
I went to journeys at the outlet mall on Saturday. I was picking out a pair of shoes for my boyfriends birthday. I told them I was looking for my boyfriend and found a pair I liked and asked to see them in a ten. They brought it out and I said, looks good. It wasn't until I got all the way home that I noticed they were a women's 10, men's 8 1/2. (EVEN THOUGH I WAS SHOPPING IN THE MENS SECTION). I drove back (25 minute drive) and asked for the 10 in men's in which the cashier, Ashley, told me that she had made the same mistake earlier. I checked the box twice and looked at the shoes.. tens! I walked back to my car and checked one more time and looked at the inside of each shoe to be sure. One was a 10, the other a 9 1/2! I finally got it figured out after spending my entirely afternoon going back and forth and driving an extra 50 minutes.
I won't be back to that journey store again.
My bad for thinking that they knew how to do their job.
Wonderful management and staff. Don't let the dumb one star rating over a misunderstanding stray you from visiting this location. The only downside is that they don't give this location the selection some others have, but they remain to have a plentiful selection.
He better LOVE these shoes when he opens his present.
Journeys is a US Shoe Store based in Gretna, Nebraska. Journeys is located at 21311 Nebraska Crossing Dr, Gretna, NE 68028, USA.
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